“It has been a good 8 years since we engaged Lee Yew Chong, Justin as our Insurance Advisor and Agent.
We have always appreciated Justin Lee’s professional way of handling our travel insurance matters, from researching the various policies available to advising us with sound reasons, given our pre-existing medical conditions and age, to applying for the suitable policy. Justin Lee has been exceptionally careful with details and helped us understand the deliverables and consequences of policy types. Once we have made our decisions, he has been prompt and comprehensive in finalising the matter including the payment made.
When Alex Tang Fook Wah was hospitalised for three and a half months this year, Justin Lee helped us to make claims for our overseas accommodation which had to be cancelled due to Alex’s illness. The hospital did not issue a discharge statement immediately as Alex Tang was moved from acute to community hospitals and back for various emergency needs. Still, Justin Lee held on and persisted on following up with making the claims. For this, we are very grateful as we were caught up with overcoming Alex Tang’s medical challenges and had no time to look into our claims.
Throughout the years as our Insurance Advisor and Agent, Justin Lee has proven to be a trusted officer whom we can rely on to do a good job. We have often recommended him to other friends as well. His calm disposition, friendly and respectful manners have always put us at ease whenever we sought his wise suggestions for our travel plans.
We highly recommend and endorse Justin Lee Yew Chong for building trust and professionalism in the Insurance industry.”